CRM Training
This course covers the effective use of Customer Relationship Management (CRM) systems to improve client engagement and service delivery. Participants will learn to manage customer data and use CRM tools to build long-term client relationships.
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CRM Training
Duration: 4 hours
Mode: Online
Key Topics:
- Overview of CRM tools and platforms
- Managing customer data and automating communication
- Enhancing customer engagement and retention strategies
- Tracking client interactions and service improvements
Description:
This online training covers effective use of CRM systems to boost customer engagement and improve service delivery. Participants will learn how to manage customer data and automate workflows for better client relationships.