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Customer Loyalty: Building and Managing an Effective Customer Club

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Description:

Learn how to design, implement, and manage a successful customer loyalty program. This seminar focuses on strategies to enhance customer engagement and retention.

Key Topics:

  • Designing a successful loyalty program
  • Strategies for customer engagement and retention
  • Measuring the effectiveness of loyalty initiatives
  • Using technology to automate and track loyalty programs
  • Case studies of successful customer clubs

Audience:

  • Marketing and customer engagement teams
  • Business owners focusing on customer retention
  • CRM managers and loyalty program coordinators